Job Description

Job Description

Job Description

Description:

Join our team at Cobalt Benefits Group and start an exciting new career in employee benefits solutions. As a Benefits Enrollment Representative , you’ll play an important role in helping us offer customized, self-funded insurance options to our clients and members.

The Benefits Enrollment Representative will be responsible for assisting with new group implementation from beginning to end, including group set-up, enrollment, and auditing. The Representative will work closely with internal customers with a wide range of enrolment-related inquiries. A successful Representative is a self-motivated multi-tasker, with superior written and verbal communication skills, who works well individually and as an integral part of a team in a fast-paced, high-volume environment. The position requires excellent client relations skills, a high level of accuracy, and the desire to work cooperatively with others to ensure superior service to our participants.

Responsibilities:

• Assist external and internal customers with enrollment-related enquiries.
• Assist in New Group Implementation.
• Audit Records.
• Review and process enrollment questions and appeals per the Plan Document.
• Provide excellent client service.
• Communicate with outside vendors.
• Process open enrollment.
• Process enrollments via paper, online or electronic file.
• Special projects and other duties as assigned.

• Excellent verbal and written communication skills.
• Proficiency with web-based processing software platforms.
• Proficiency with MS Office applications, especially Word and Excel.
• Experience in healthcare administration preferred but not required.

Work Environment & Physical Demands

• Hybrid work availability may be offered based on meeting key performance metrics.
• Prolonged periods of sitting may be required.
• Regular use of a computer, keyboard, and mouse is necessary; reasonable accommodations will be provided upon request.
• Employees should ensure an ergonomically appropriate desk and chair setup.
• Comfort with being on camera for virtual meetings (e.g., Microsoft Teams).

Benefits:

After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including:

• Fantastic medical, dental, and vision insurance*
• Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!
• Company provided Basic Life and AD&D
• Company paid Short-Term and Long-Term Disability**
• Flexible Spending Accounts*
• 401(k) Retirement Plan with up to a 6% employer-match** WOW! (100% fully vested after 3 years)
• 10+ paid holidays
• Generous paid vacation and sick time
• Annual Volunteer Paid Day
• Annual Tuition Reimbursement
• Annual Health and Wellness Reimbursement
• Lots of fun company events

Who We are:

As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our three companies: EBPA, Blue Benefit Administrators of Massachusetts, and CBA Blue.

With over 30 years of experience and a dedicated team of more than 200 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs. To learn more about working at CBG, visit

Benefit Waiting Period Notes:

*60 day waiting period

**90 day waiting period

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