Job Description

Overview Jetson is on a mission to accelerate the transition of 100M homes across North America away from burning fossil fuels to sustainable energy use. Here at Jetson, we believe in a future that is 100% electric and 100% better. Homes are one of the largest sources of carbon emissions, which can be dramatically reduced by converting to heat pumps. Jetson is building the first fully vertically integrated home electrification company to make it simple, transparent and affordable for everyone to get a heat pump. The Opportunity We are looking for an extremely motivated and passionate HVAC professional with field operations management who would like to be part of an exciting new company fighting climate change by disrupting the residential HVAC industry. This marks our expansion in the New York market with our first branch in White Plains. The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully supported and equipped to perform their work safely, efficiently, and to the highest quality standards. This role bridges field operations and leadership, focusing on readiness, resource allocation, and real-time problem-solving to drive team success. As we continue to iterate processes and procedures that ensure the highest installation quality and efficiency, this role will contribute to the knowledge base. What You Will Do Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation. Act as the primary liaison between the field crew and internal departments such as logistics, procurement, and scheduling. Conduct site visits to provide support, coaching, and quality assurance for active installation projects. Monitor and enforce company safety standards and ensure compliance with local codes and regulations. Identify operational obstacles and work proactively to resolve issues that impact field productivity or installation timelines. Conduct pre-installation walkthroughs to ensure all project parameters are met. Maintain an up-to-date understanding of staffing needs based on relevant business inputs. Train and mentor field technicians to improve workmanship, efficiency, and customer service. Review completed installations to ensure quality standards and customer expectations are met or exceeded. Support warranty and rework investigations and help implement corrective action plans. Provide performance feedback and assist with evaluations of field team members. Collaborate with senior leadership to develop and refine operational procedures and best practices. What You Bring Proven experience as an HVAC install team member and team lead. HVAC NATE and Section 608 certification. 5+ years in a management role, overseeing field teams. Strong knowledge of HVAC systems including heat pumps. Ability to lead, coach, and motivate field personnel. Ability to read blueprints and schematics. Familiarity with building codes and regulations. Excellent English communications and customer service skills. Proficiency with scheduling software, mobile work apps, field management tools, and general business tools. Valid driver\'s license and clean driving record. Excellent problem-solving and organizational skills. Job Type: Full-time Pay: $115,000 - $135,000 per annum Benefits: Dental Care Health Insurance Vision Care Life Insurance Education Support Work Location: In person - White Plains, NY Note: If you feel you do not meet every listed item but have relevant skills and are eager to learn, we encourage you to apply. #J-18808-Ljbffr ZipRecruiter

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