Job Description

Role: Peoplesoft System Engineer

Location: Herndon, VA (On-site)

Duration: Long Term

Statement of Work:

The Human Resources Line of Business (HR LOB) program is an exciting opportunity to assist VA transform how it delivers HR services. This builds on IBM's Federal HR Line of Business offering, and positions IBM as the leading private sector HR shared services provider supporting the US Federal Government. To strengthen focus on its core missions, VA made the decision to divest technology services related to HR LOB Shared Services and procure the services of IBM's HR LOB Shared Services Center (SSC). IBM has migrated VA to its HR LOB solution, which is built on the Oracle PeopleSoft platform and continues to expand its footprint with new modules and new federal agencies.

Task Description:

The Peoplesoft System Engineer supports and leads major initiatives and coordinates projects for the technical HR LOB team related to the PeopleSoft HCM 9.2 application. Tasks include:

• Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
• Defines customers' needs and functionality in a service development cycle.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Hardware and software upgrades
• Software and application patching
• Support VMware ESXi and vCloud/vCAC infrastructures on Cisco UCS and similar hardware platforms
• Diagnose and troubleshoot Windows / RedHat infrastructures and related technologies
• Ensures the highest level of systems and infrastructure availability.
• Implements warranty and support activities.
• Plans and implements system automation as required for better efficiency.
• Oversees the development of customized software and hardware requirement.
• Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.

Required skills/Level of Experience:

• Bachelor's Degree
• Experience developing engineering applications for a large federal agency (10 15 years)
• Hands-on experience with systems technology (6 10 years)
• A thorough understanding of Windows Server and Red Hat operating systems (10 15 years)
• Experience with Active Directory and Exchange administration on an enterprise level (10 15 years)
• Understanding of various services such as DNS, SMTP, SNMP, SSL and SSH. (10 15 years)
• Firm understanding of fundamental concepts of Operating Systems and system components: memory, CPU, kernel, (10 15 years)

Nice to have skills:

• Manage and monitor systems and infrastructure 50%
• Installs, configures, and tests operating systems 20%
• Upgrade/Patch management 10%
• Diagnose and troubleshoot Windows / RedHat infrastructures 10%
• Ad hoc activities 10% Capacity and willingness to learn complex business rules and apply them to system processes and support.

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