Job Description

Insurance Customer Service Representative – Hybrid | $2,000 Sign-On Bonus

Location: Phoenix, AZ (Hybrid: 3 days in-office, 2 days remote after training)

Why Join Us?

• $2,000 Sign-On Bonus (Paid in two installments: $1,000 at 45 days & 1 year)
• Hybrid Work Setting after 6-month training (2 days remote per week)
• Competitive salary: $46,135 - $48,635
• Full benefits, including medical, dental, vision, 401(k), and tuition assistance

The Role:

Join a fully paid, six-month training program designed to equip you with the skills needed for success in insurance customer service. You'll assist members with insurance quotes, policy changes, billing, and claims while ensuring excellent customer service across phone, email, and chat.

What You’ll Do:

• Respond to customer inquiries via phone, email, and chat
• Provide personalized insurance solutions and support
• Assist with policy quotes, underwriting, and coverage changes
• Maintain Property & Casualty insurance license (provided and paid for)
• Navigate multiple systems in a fast-paced contact center environment

What You Need:

• High School Diploma or GED
• Strong communication and customer service skills
• Ability to obtain a Property & Casualty license before hire (training provided)

What Sets You Apart:

• 1+ year of customer service or sales experience
• Contact center or insurance experience
• Military service or military spouse/domestic partner

Start a new career in insurance with paid training, a hybrid schedule, and a sign-on bonus. Apply today!

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