Job Title: Salesforce Developer with Marketing Cloud Account Engagement Experience Location: Washington, D.C.; hybrid after 90 days Status: Full-time; Exempt Reports to: Chief Technology Officer Direct Reports: N/A Typical Work Hours: 8:30 a.m. to 5:00 p.m. Monday to Friday; hybrid after 90 days Monex USA , a leader in foreign exchange (FX) and international business payments, was established in 1999 to provide corporate clients with the best foreign exchange and international payment solutions in the industry with tools to help them manage their currency exposure, improve cash flow, and leverage global market opportunities. In 2010 we became part of Monex Group, one of the world’s largest commercial foreign exchange providers, to further expand our place in the global market. Monex USA is looking for a bright, skilled, and highly motivated Salesforce Developer to develop and enhance our internal Salesforce applications. The ideal candidate will have a strong background in Salesforce development, with a strong focus on Marketing Cloud Account Engagement (formerly Pardot). As a Salesforce Developer, you will collaborate closely with stakeholders to understand business requirements and translate them into efficient and scalable Salesforce solutions. This role offers an exciting opportunity to contribute to the growth and success of Monex through innovative Salesforce development initiatives. Responsibilities Work closely with our Sales, Operations, Client Services, Compliance and Marketing teams to efficiently develop Salesforce software solutions to increase business effectiveness. Design, develop, test, and deploy customized Salesforce solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies. Lead the implementation, optimization, and troubleshooting of Marketing Cloud Account Engagement to ensure seamless synchronization with Sales Cloud. Implement and maintain integrations between Salesforce, Tableau, ERPs, trading platforms, and third-party applications. Develop and maintain Tableau dashboards and reports to deliver business intelligence and actionable insights for Sales, Marketing, and Operations teams. Monitor and troubleshoot Einstein Activity Capture sync issues to maintain accurate and real-time activity data for sales and marketing teams. Work closely with our Business Analyst and business stakeholders to gather and analyze requirements and translate them into technical specifications and Salesforce solutions. Coordinate with other Monex companies to collectively build global Salesforce components. Optimize system performance and ensure data integrity by identifying and resolving technical issues and implementing best practices. Stay current with Salesforce releases, features, and best practices, and proactively recommend improvements and enhancements to our Salesforce instance. Participate in code reviews, documentation, and knowledge sharing activities to ensure high-quality deliverables and maintain a robust Salesforce development environment. Qualifications Bachelor's degree in computer science, Information Technology, or a related field. 4+ years of Experience as a Salesforce Developer, with a strong understanding of Salesforce architecture, design patterns, and best practices. Experience with corporate Salesforce development and implementations. Proficiency in Apex, Visualforce, Lightning Web Components, SOQL, and SOSL. Hands-on experience with Salesforce integrations, including REST/SOAP APIs, middleware, and ETL tools. Solid understanding of the Salesforce security model, data modeling, and deployment processes. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication skills with the ability to collaborate effectively with stakeholders at all levels. Desired Skills and Experience Extensive experience with Marketing Cloud Account Engagement, including managing sync processes, resolving connector issues, optimizing Engagement Studio flows, configuring page actions, lead scoring, and grading models, as well as building and maintaining email campaigns, segmentation lists, forms, landing pages, and generating reports for marketing insights. Experience with Einstein Activity Capture for email tracking, automation, and syncing activities between Salesforce and external email systems to improve engagement insights. Experienced in Tableau setup, integration, and reporting, including configuring Tableau Server/Tableau Cloud, developing interactive dashboards for Sales & Marketing teams, and ensuring data accuracy and performance optimization. Experience with Salesforce Einstein for Sales. Experience with Jira, Agile development methodologies and Project Tracking Software. Salesforce Developer certification(s) such as Salesforce Certified Platform Developer I and II. Experience with Salesforce development and implementations for global enterprises. Experience working in the financial services industry, particularly within foreign exchange, core banking or payments. Key Interfaces All Monex USA staff Salesforce development leaders at other Monex companies Department Vendors Clients Compensation The annual salary range is $100,000 to $120,000 based on experience with a 10% annual bonus. Benefits Medical insurance Dental insurance Vision insurance Long Term Disability Short Term Disability AD&D insurance Commuter Benefits 401K & Roth 16 days of PTO Pet Insurance MonexUSA Inc. is an Equal Opportunity Employer. Diversity is valued and the company will not tolerate any form of discrimination or harassment. Monex
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